Last Revised: April 13, 2026
Welcome to gemimart.com. These Terms & Conditions govern your access to and use of our website, products, services, and purchases made through gemimart.com.
gemimart.com serves customers in the United States, while our business correspondence address is located in Italy.
By accessing our website, browsing our products, creating an order, or completing a purchase, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. Business Information
Gemimart
Via Roma, 122/6
36060 Schiavon VI
Italy
Website: gemimart.com
Email: [email protected]
2. Use of Our Website
You agree to use gemimart.com only for lawful purposes and in accordance with these Terms & Conditions.
You must not use our website:
For any fraudulent, unlawful, misleading, or harmful activity.
To interfere with the normal operation or security of the website.
To attempt unauthorized access to our systems, accounts, servers, or data.
To copy, scrape, reproduce, or misuse website content without permission.
To upload or transmit viruses, malware, spam, or harmful code.
To violate the rights of gemimart.com, other customers, or third parties.
We reserve the right to restrict, suspend, or terminate access to our website if we believe a user has violated these Terms & Conditions or applicable laws.
3. Product Information
We make reasonable efforts to display product names, descriptions, images, prices, availability, specifications, and other details accurately.
However, slight differences may occur due to screen display settings, photography lighting, product updates, measurement methods, or manufacturing variations.
We do not guarantee that all product descriptions, images, prices, or other content on the website are always complete, accurate, current, or error-free.
If we discover an error in product information, pricing, availability, or order details, we reserve the right to correct the error, update the information, cancel the affected order, or contact the customer for confirmation before processing the order.
4. Orders and Order Acceptance
Placing an order on gemimart.com means that you are making an offer to purchase the selected products.
After you place an order, you may receive an order confirmation email. This email confirms that we have received your order, but it does not necessarily mean that your order has been accepted or shipped.
We reserve the right to accept, reject, cancel, or limit any order at our discretion, including but not limited to cases involving:
Product unavailability.
Incorrect product information or pricing errors.
Payment failure or suspected payment fraud.
Incomplete, inaccurate, or unverifiable customer information.
Suspicious, abusive, or unauthorized activity.
Shipping restrictions or delivery issues.
If an order is cancelled after payment has been successfully completed, we will issue a refund to the original payment method where appropriate.
5. Pricing and Payment
All prices are displayed on gemimart.com and may be changed at any time without prior notice.
Shipping fees, taxes, customs duties, import fees, or other applicable charges may be displayed at checkout where applicable.
Payment must be completed at the time of order placement. Orders will not be processed until payment has been successfully received or authorized.
We use secure third-party payment service providers to process payments. gemimart.com does not store full credit card numbers or sensitive payment credentials on our website.
We reserve the right to refuse or cancel orders if payment appears unauthorized, incomplete, suspicious, or fraudulent.
6. Shipping and Delivery
Shipping and delivery are handled according to our Shipping Policy.
gemimart.com currently serves customers in the United States. Orders are prepared and shipped from our fulfillment location in Italy.
Estimated delivery times are provided for reference only and are not guaranteed. Delivery may be affected by customs processing, carrier delays, weather conditions, public holidays, incorrect address information, failed delivery attempts, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package cannot be delivered due to incorrect or incomplete address information provided by the customer, the customer may be responsible for reshipping fees, return shipping fees, carrier charges, customs charges, or related costs.
7. Customs, Duties, Taxes, and Import Fees
Product prices on gemimart.com do not include customs duties, import taxes, brokerage fees, or other charges that may be required by customs authorities, carriers, or local government agencies.
For orders shipped from Italy to the United States, customs duties, import fees, taxes, or carrier brokerage fees may apply depending on applicable import rules, product classification, declared value, and carrier procedures.
Unless otherwise clearly stated at checkout, the customer is responsible for any applicable customs duties, import taxes, brokerage fees, or local charges required for delivery.
If a customer refuses delivery or fails to pay required customs, duties, taxes, or carrier fees, the parcel may be delayed, returned, abandoned, or destroyed. In such cases, the customer may be responsible for any related costs or losses.
8. Returns, Refunds, and Exchanges
Returns, refunds, exchanges, and cancellations are handled according to our Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
We accept eligible return requests within 30 days after the date of delivery, subject to the conditions stated in our Return & Refund Policy.
Refunds are issued to the original payment method after the returned item has been received, inspected, and approved.
9. Order Cancellations
You may request to cancel an order before it has been shipped.
If the order has not yet been processed, packed, or dispatched, we will try to cancel the order and issue a refund to the original payment method.
If the order has already been shipped, it cannot be cancelled and may need to be handled according to our Return & Refund Policy after delivery.
10. Account and Customer Information
If you create an account or provide information on gemimart.com, you agree to provide accurate, current, and complete information.
You are responsible for keeping your account login information confidential and for all activities that occur under your account.
Please contact us immediately if you believe your account or order information has been used without authorization.
11. Cookies and Website Technologies
gemimart.com may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, remember preferences, and support security or marketing activities.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions, including cart, checkout, login, or saved preferences.
For more information, please review our Privacy Policy.
12. Intellectual Property Rights
All content on gemimart.com, including text, images, graphics, logos, icons, product descriptions, page layout, design elements, videos, and other website materials, is owned by gemimart.com or its content providers unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, rent, sublicense, display, or use any website content for commercial purposes without our prior written permission.
You may use our website only for personal, non-commercial shopping purposes.
13. User Content
If you submit reviews, comments, photos, feedback, suggestions, messages, or other content to gemimart.com, you agree that the content is accurate, lawful, and does not violate the rights of any third party.
You must not submit content that is abusive, defamatory, misleading, fraudulent, obscene, offensive, infringing, or otherwise unlawful.
By submitting content, you grant gemimart.com a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, translate, distribute, and display such content in connection with our website, products, services, marketing, or customer support, to the extent permitted by law.
We reserve the right to remove or edit user-submitted content at our discretion.
14. Third-Party Links
Our website may contain links to third-party websites, services, payment providers, shipping carriers, or other external resources.
These third-party websites are not controlled by gemimart.com. We are not responsible for their content, privacy practices, security, policies, availability, or services.
Accessing third-party websites is at your own risk. We encourage customers to review the terms and privacy policies of any third-party websites they visit.
15. Prohibited Uses
You agree not to use gemimart.com for any purpose that is unlawful, harmful, abusive, or prohibited by these Terms & Conditions.
Prohibited activities include, but are not limited to:
Submitting false or misleading information.
Using stolen, unauthorized, or fraudulent payment methods.
Attempting to interfere with website security or functionality.
Copying, scraping, or extracting website content without permission.
Using bots, crawlers, automated tools, or similar technologies to access the website without authorization.
Uploading or transmitting viruses, malware, or harmful code.
Violating intellectual property rights, privacy rights, or other legal rights.
Engaging in behavior that may harm gemimart.com, our customers, service providers, or third parties.
16. Disclaimer of Warranties
gemimart.com provides the website, products, services, and content on an “as available” and “as is” basis, to the maximum extent permitted by applicable law.
We do not guarantee that:
The website will always be available, uninterrupted, secure, or error-free.
Product information will always be complete, accurate, or current.
Any website errors will be immediately corrected.
The website will be free from viruses, malware, or harmful components.
Products will meet every customer’s personal expectations.
Nothing in these Terms & Conditions is intended to limit any rights that cannot be excluded under applicable law.
17. Limitation of Liability
To the maximum extent permitted by applicable law, gemimart.com shall not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, products, services, or inability to use the website.
This includes, but is not limited to, loss of data, loss of profits, business interruption, delivery delays, website errors, unauthorized access, or third-party service failures.
Our liability shall be limited to the amount paid by the customer for the specific product or order giving rise to the claim, where such limitation is permitted by law.
Nothing in these Terms & Conditions excludes or limits liability that cannot be excluded or limited under applicable law.
18. Force Majeure
We are not responsible for delays, failures, or losses caused by events beyond our reasonable control.
Such events may include, but are not limited to:
Natural disasters.
Severe weather.
War, terrorism, civil unrest, or government actions.
Customs delays or import restrictions.
Carrier disruptions or logistics delays.
Labor disputes.
Technical failures.
Cyberattacks.
Power outages.
Pandemics or public health emergencies.
Other events outside our reasonable control.
19. Indemnification
You agree to defend, indemnify, and hold harmless gemimart.com, its owners, operators, service providers, partners, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:
Your use of the website.
Your violation of these Terms & Conditions.
Your violation of applicable laws or regulations.
Your infringement of any third-party rights.
Your misuse of products purchased from gemimart.com.
20. Privacy
Your use of gemimart.com is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, share, and protect personal information.
21. Changes to These Terms
We may update, modify, or replace these Terms & Conditions from time to time.
Any updated version will be posted on this page with a revised “Last Revised” date.
Your continued use of gemimart.com after changes are posted means you accept the updated Terms & Conditions.
22. Governing Law
These Terms & Conditions shall be interpreted in accordance with applicable laws, without limiting any mandatory consumer protection rights that may apply to customers in their location.
Nothing in these Terms & Conditions is intended to reduce or exclude consumer rights that cannot be waived under applicable law.
23. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Gemimart
Via Roma, 122/6
36060 Schiavon VI
Italy
Email: [email protected]
Website: gemimart.com